Legal Information

app 2020 Terms & Conditions and Usage Policy

Please read the following terms carefully before using this platform. By registering or logging in, you are considered to have agreed to these Terms & Conditions.

Key Terms

Account & Eligibility

To open an account on the app 2020 platform, you must be at least 18 years of age and a legal resident of Bangladesh. All information provided during registration must be accurate, complete, and your own — creating an account with false information is strictly prohibited. Each user may operate only one account; if multiple accounts are created, we reserve the right to cancel them. It is your responsibility to keep your account password and login details completely confidential and not to share them with any third party. If your account security is compromised, you must notify our support team immediately.

  • Minimum age requirement: 18 years
  • Only one account per person is permitted
  • Providing Accurate and Up-to-Date Information is Mandatory
  • Keeping Login Details Confidential is the User's Own Responsibility

Deposits, Withdrawals & Payments

All financial transactions on app 2020 are conducted in Bangladeshi Taka (BDT) and we support local payment methods. Before making a deposit, please ensure that your account has been fully verified and the required KYC process has been completed. Withdrawal requests generally take 1–3 business days to process and must remain within the specified limits. We reserve the right to suspend transactions if any suspicious financial activity is detected. Any account associated with money laundering or illegal financial activity will be immediately closed and the relevant authorities will be notified.

Important: Deposited funds must be sent only from your own bank account or mobile banking. Payments made through third parties are not accepted.

Gaming Rules & Fair Play

All games on our platform are operated fairly and transparently, and any attempt to influence results through cheating or software manipulation is strictly prohibited. Using bots, automated scripts, or any third-party software to play games is completely forbidden and may result in account termination. In the event of a dispute over game results, our system logs will be considered the final evidence. Each game has its own rules, which should be read carefully before starting. To learn more about responsible gaming, please visit our Responsible Gaming View page.

Privacy & Data Protection

Keeping your personal information secure is our top priority, and we never sell your data to third parties. Our servers use encryption technology to protect your data, and regular security audits are conducted. To learn more about how your information is collected, stored, and used, please visit our Privacy Policy page. If you request to close your account, we will arrange to delete your data in accordance with applicable law. Any data-related complaints or requests can be submitted through our support team.

Prohibited Activities

Any misuse of the platform, hacking, phishing, or fraudulent activity is strictly prohibited and may result in legal action. Harassing other users, using abusive language, or attempting to damage the platform's reputation is strictly forbidden. Any attempt to use multiple accounts to claim bonuses or promotional benefits will result in all associated accounts being terminated. Intentionally exploiting any platform vulnerability or bug is prohibited; if you discover such an issue, you should report it to our support team. We reserve the right to permanently close accounts and forfeit balances as a result of prohibited activities.

Right to Modify Terms & Conditions

App 2020 reserves the right to modify these Terms & Conditions, in part or in full, at any time, and any changes will be published on the platform after they take effect. Registered users will be notified of significant changes via email or app notification. Continued use of the platform after updated terms are published will be considered your acceptance of the new terms. The latest version of the Terms & Conditions will always be available on this page, so we recommend checking it regularly. If you have any questions about a specific term, please contact our FAQ view or contact our support team.

Applicable Law & Dispute Resolution

These Terms & Conditions are governed by and interpreted in accordance with the laws of Bangladesh. Any disputes will first be addressed through negotiation, and if necessary, resolved through arbitration. Should a dispute arise between a user and the platform, both parties will make a good-faith effort to reach a resolution. There is an opportunity to appeal our decisions, and the support team takes every complaint seriously. If any part of these Terms & Conditions is found to be unenforceable, the remaining provisions will remain fully in effect.

General Inquiries

By completing the registration process, you automatically agree to our Terms & Conditions. It is therefore very important to read the Terms & Conditions carefully before opening an account. If any issues arise later due to unfamiliarity with the terms, the responsibility lies with the user. We always recommend reading the full Terms & Conditions before registering. If you do not understand something, please contact our FAQ or get help from our support team.

You may request to close your account at any time. To do so, contact our support team and provide the reason for closing your account. You will be given the opportunity to withdraw any remaining balance before the account is closed. A self-exclusion option is also available as part of responsible gaming. For more details, please visit our Responsible Gaming View page.

For significant changes, a notification will be sent to your registered email address. You may also be informed via a pop-up or banner when you log in to the platform. The latest version of the Terms & Conditions will always be available on this page, along with the date of any changes. Making a habit of visiting this page regularly will keep you up to date with the latest information. If you have any questions, our support team is always ready to help.

Play by the rules, enjoy safely

We are committed to keeping your experience on app 2020 safe and enjoyable. By following our rules, you can always enjoy games in a fair and transparent environment. Register now and become part of Bangladesh's premier mobile entertainment platform.

English বাংলা